At Miracle-Ear®, our goal is to ensure our customers receive the best hearing health care and customer service from our knowledgeable and highly trained hearing care professionals.
That's why Miracle-Ear provides an extensive internal certification program available to all Miracle-Ear employees. This extensive certification program includes:
- Approximately eight hours of training and testing for our front office employees. This ensures you will receive the best customer service possible.
- Approximately 20 hours of extensive training for our hearing care professionals. This rigorous and thorough certification trains our employees to ensure we match the right hearing aid solution for each individual customer's hearing lifestyle and needs.
- Each employee must re-certify every year in order to maintain the high standard we expect at Miracle-Ear.
Our Promise To You
Each Miracle-Ear employee who has passed the Superior Customer Care Certification will:
- Provide you with the utmost care by following the high-quality Miracle-Ear Experience™
- Follow industry-standard protocols to ensure we fit our customers with the right hearing aids to improve your life.
To schedule your free hearing test* or find the nearest Miracle-Ear location visit us today!
*A hearing test is always free. Not a medical exam. Audiometric test to determine proper amplification needs only.