Hearing Aid Troubleshooting Guide
We are happy to assist you in person or on the phone with any problem you may have with your hearing aid, however large or small. Just find the Miracle-Ear Hearing Aid Centers nearest you by using the
location finder or call us at 1-877-268-4264.
If you wish to troubleshoot the problem yourself, please refer to the following:
6. Can't find your problem here? Contact us at 1-877-268-4264.
Problem: Hearing aid doesn't work
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Possible Cause |
Solution |
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Battery is dead |
Replace battery |
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Battery is inserted improperly |
Check for proper position |
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Earmold/receiver tube is blocked |
Clean as instructed |
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Hearing aid turned off |
Check on/off switch |
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Problem: Hearing aid whistles
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Possible Cause |
Solution |
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Earmold or aid fits too loosely |
Bring to your local Miracle-Ear® representative |
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Excessive wax build-up in your ear |
Contact your doctor about wax removal |
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Problem: Hearing aid works intermittently (Goes on and off)
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Possible Cause |
Solution |
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Battery is low |
Replace battery |
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Earmold/receiver tube is blocked |
Clean as instructed |
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Excessive wax build-up in your ear |
Contact your doctor about wax removal |
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Problem: Amplification is weak or distorted
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Possible Cause |
Solution |
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Battery is low |
Replace battery |
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Earmold/receiver tube is blocked |
Clean as instructed |
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Excessive wax build-up in your ear |
Contact your doctor about wax removal |
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Your hearing may have changed |
Get your hearing tested |
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Problem: Worn Parts
If the earmold tubing on a behind-the-ear (BTE) aid becomes cracked or brittle, contact your local Miracle-Ear® representative about replacement.
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