A Welcome Message From Our Team

Here at Miracle-Ear, we're proud to help people reach their full hearing potential every day. It's our goal to make the process as easy and enjoyable as possible. We hope you will allow us to help you hear better days!

Get In Touch

Our Location

1000 3 Mile Road Northwest
Ste D
Grand Rapids, MI 49544

Miracle-Ear location map
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Our Office
Specializes In

  • Hearing Loss
  • Hearing Aids
  • Custom Fit
  • Tinnitus
  • Aftercare
  • Foundation

How Can We Help?

What to Expect at Miracle-Ear

Miracle-Ear Hearing Aids in Grand Rapids, MI

Instead of getting frustrated when you can't hear your loved ones, you may want to visit a hearing aid center. If you're in Grand Rapids or Marne, the hearing care specialists at the local Miracle-Ear® hearing aid center are only a call away. We're an independently owned and operated location that is committed to creating and maintaining lifelong relationships with our customers. We think you should know that nine out of ten people with hearing loss can benefit from the right hearing aid. If you're ready to improve your quality of life, we’ll be at your service.

Comfort and Clarity

Let us fit you for your next hearing aids. Our experienced hearing care specialists will assist you in finding the best match for your needs. We'll discuss different styles and explain how today's innovations have the power to transform your world. With our technology, you'll have a hearing aid that responds to your individual needs. If you'd like to address acoustical anomalies, GENIUS™ Technology is an outstanding option. This hearing solution can automatically compensate when you move from one acoustic setting to another and vastly improve your voice recognition ability.

Celebrating Sound

We feel that your sense of hearing is essential to your quality of life, so we'll always be ready to perform a free hearing test* to assess its current level. Equipped with this information, our hearing care specialists will assist you in exploring your options. Once you’ve found the best hearing aids to restore your abilities, you can return to us annually for a free checkup at which we’ll:

  • Thoroughly clean your hearing aids
  • Inspect all components and make any adjustments needed
  • Install fresh batteries
  • Check for the proper fit
  • Examine your ears for excess wax

The Miracle-Ear Experience in Grand Rapids, MI

If you'd like to see how hearing aids in Grand Rapids, MI, can enrich your life, we’ll demonstrate it to you. Isn’t it about time that you discover and experience the Miracle-Ear advantage? As America's most recognized brand of hearing aids, we can provide you with industry-leading technology and world-class care. When you work with us, you'll be backed by a brand with more than 1300 locations nationwide, so contact our center today.

Meet the Team

Benjamin Norris, BC-HIS, ACA Audioprosthologist and HIS

This is my 11th year in the hearing healthcare business. I honestly can't think of a career more rewarding that being a part of helping people hear. I am currently an Audioprosthologist and Board Certified-Hearing Instrument Specialist. I started working with Miracle-Ear in 2007 for a ... Read More

Profile Photo of Benjamin - Audioprosthologist and HIS

This is my 11th year in the hearing healthcare business. I honestly can't think of a career more rewarding that being a part of helping people hear. I am currently an Audioprosthologist and Board Certified-Hearing Instrument Specialist. I started working with Miracle-Ear in 2007 for a Miracle-Ear franchisee that operated a number of stores throughout the Midwest. After working for him for five and a half years, I purchased a portion of his business that I had run and operated for him. Since purchasing from him over five years ago and starting with four locations, we have doubled in size and currently operate 10 locations throughout West Michigan. Believe it or not, I still see patients five days a week splitting my time between a few locations. I've built a lot of wonderful relationships over the years and continue to enjoy serving our clients.

I have many stories I could tell as I've been able to help many people improve their quality of life through hearing better and reconnecting them with those they care most about. By far my most rewarding experience is that of a young girl that was 18 at the time I met her and already wore hearing aids. She had had a brain tumor removed when she was younger that had resulted in hearing loss. Her father was a patient of mine asked me to evaluate her. At her evaluation I quickly determined that she could hear much better than she currently was with her present hearing aids. The audiologist that had been taking care of her kept telling her that her hearing aids were working. That might have been true that they were working and producing sound, however they never took the step of measuring the sound pressure output of her hearing aids to determine if they were giving her the best outcome. Instead because they produced sound she was told they were working.

Following her hearing evaluation, I was able to then measure what her hearing aids were doing and determined they were producing sound, but not even to allow her to hear well. Her hearing aids were 20 decibels from where she should have been to get the best outcome. Within six weeks of fitting her with new hearing aids she was a brand new person and the tension that was created at home due to silence and the frustration created by the hearing loss had disappeared. She was able to get a job. Her teachers no longer believed she was cognitively impaired and learning disabled. Her reading ability went from a fourth grade reading level to a sixth grade reading level. She even had a boyfriend before too long. It was a radical difference by simply giving her the gift of sound and the levels she needed to hear again.

This is just one example of the impact hearing better has had on someone. These "Miracles" happen daily in our offices.The growth of our business over the last few years has been the greatest compliment from our loyal patients, referring their friends and family and entrusting us with their hearing healthcare needs. I currently serve on the board of the Michigan Alliance of Hearing Healthcare Professionals. I've personally been recognized as one of "The Best Hearing Healthcare Professionals" in both 2012 and 2013 by the Hearing Review Magazine. This is very humbling yet a result of striving to be the best and expecting excellence from myself as well as our staff every day, delivering excellent outcomes for our patients.

On a personal note I am married to my wife Becky seven years. We have three daughters, Avery (6), Ellie (4), Isabelle (3), and a son Otto (1.5 years) that keep us very busy at home. My wife works for Helen DeVos Children's Hospital part-time as a pediatric oncology nurse. We reside in the Byron Center Area and enjoy Red Wings Hockey, traveling, biking, and summers up north on the Lake.


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Our Customer Stories

Learn why so many people trust Miracle-Ear to help them hear their best day.

Our Customer Stories

Mary's Story

" My joy has returned. Life is good ... "
Read Mary's Story

Our Customer Stories

Roy's Story

" I wanted to be able to hear her say 'I do.' ... "
Read Roy's Story

Our Customer Stories

Amber's Story

" He said 'Okay, we have a solution for that.' He was very reassuring... "
Read Amber's Story

You are contacting

Miracle-Ear Hearing Aid Center Grand Rapids, MI
1000 3 Mile Road Northwest
Ste D
Grand Rapids, MI 49544

Or call us at 616-965-1020