A Welcome Message From Our Team

Here at Miracle-Ear, we're proud to help people reach their full hearing potential every day. It's our goal to make the process as easy and enjoyable as possible. We hope you will allow us to help you hear better days!

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Our Location

109 E 5th St
Roswell, NM 88201

Get Directions

Our Office
Specializes In

  • Hearing Loss
  • Hearing Aids
  • Custom Fit
  • Tinnitus
  • Aftercare

How Can We Help?

What to Expect at Miracle Ear

Miracle-Ear Hearing Aids in Roswell, NM

If you’re living with hearing loss and you’re looking for hearing aids in Roswell, NM, look no further than Miracle-Ear®. We have a variety of hearing aids designed to fit into a range of lifestyles. Our location is independently owned and operated, and we employ caring professionals who will assist you in finding the right hearing aid solution for your unique situation.

Modern Hearing Aids and Excellent Service

Our hearing aids come with industry-leading innovations, and that includes our GENIUS™ Technology. GENIUS™ Technology lets you change acoustic settings easily. We’ll even let you try the hearing aid for a 30-day, risk-free trial* before you commit to it. We’ve got more than 65 years of experience in the industry and more than 1300 locations nationwide, so we can offer you service you can trust.

Ongoing Care

You get more than one-time service when you discover and experience the Miracle-Ear® advantage. Our hearing aid center proudly provides customers with checkups to ensure that their hearing solutions are working the way they should. During your visit, you can expect us to:

  • Inspect your ears for earwax accumulation
  • Put fresh batteries in your hearing aid
  • Review your usage schedule and experiences
  • Check the separate components of your hearing aid
  • Make sure your hearing aid fits properly
  • Thoroughly clean your hearing aid

The Miracle-Ear Experience in Roswell, NM

Our hearing aids provide our customers with an array of benefits, which include improving the abilities to recognize speech and to hear music more clearly. We want to meet your needs, so we offer a variety of services, including a free hearing test** and free hearing aid repairs and fittings. Whether you’re looking for a hearing solution that reduces feedback or you want to use your smartphone to manage your hearing aid, Miracle-Ear in Roswell has options for you. We invite you to call or stop by our location to see why we’re America's most recognized brand of hearing aids.

Meet the Team

Leticia Alvarado-Mize, HHP Miracle-Ear Certified Hearing Consultant

After 15 years helping people see better as an optical technician, Leticia Alvarado-Mize had ... Read More

Profile Photo of Leticia - Miracle-Ear Certified Hearing Consultant

After 15 years helping people see better as an optical technician, Leticia Alvarado-Mize had the opportunity to fit new glasses for the owner of the local Miracle-Ear Hearing Center. What he saw was not just an optical technician, but a caring professional with superior talent.

"I woke up the next day and knew I was supposed to be at Miracle-Ear," says Leticia. Her patients think she's a natural fit for hearing healthcare, too. "Her talent for listening...and truly understanding people is amazing," one said recently.

After undergoing intensive training in acoustics, physiology, audiometric assessment, she earned her Certification as a Miracle-Ear Hearing Consultant. She is a New Mexico licensed Hearing Instrument Specialist and can navigate the difficulties that hearing loss presents using the latest hearing technology from Miracle-Ear.

When not working and studying hearing healthcare, Leticia spends most of her free time with her three kids (two are twins!) and her wonderful husband of 19 years. Leticia says, "My family always comes first. They are the light of my life."

Nancy Petrucci - Loranca Patient Care Coordinator

Growing up in Chicago, Nancy was used to the hustle and bustle of big city life. Being around ... Read More

Profile Photo of Nancy - Patient Care Coordinator

Growing up in Chicago, Nancy was used to the hustle and bustle of big city life. Being around so many people led her to seek a career that made a difference in her world. She first found that opportunity when she worked for LifeWatch, a telehealth heart monitoring service. "The patients were often scared and unaware of the process or even what to expect," she says. "It gave me great pride and comfort to make them feel at ease."

After moving to Roswell, NM she went right to work looking for a place where she could use the skills she learned at LifeWatch and get that same great feeling of service. That's when she found MiracleEar."I have the same great feeling of providing useful service to our patients as the Patient Care Coordinator" she says. "I've really seen the benefit that hearing aids bring to people and their loved ones."

Nancy manages the busy front desk of our Roswell Miracle Ear location. Her duties include scheduling your appointment for your convenience, making sure your hearing aids are ready on time and assisting our Hearing Aid Specialist. She works full time while taking care of the youngest of her five children.

We've discovered that Nancy's favorite hobby is coupon clipping. If you are ever going to buy something, check with Nancy first, she probably has a coupon for it!

Wesley Miller, BC-HIS, ACA Audioprosthologist

Born and raised in Corpus Christi, Texas, Wesley began his career as a hearing aid specialist ... Read More

Profile Photo of Wesley - Audioprosthologist

Born and raised in Corpus Christi, Texas, Wesley began his career as a hearing aid specialist in El Paso, Texas in 1987 after completing service in the U.S. Army. Soon after his career began, he moved to San Antonio, TX to work with some of the top hearing instrument specialists in south-central Texas. In 1991 he relocated to Roswell, New Mexico to open Miracle-Ear Hearing Center in its current location.

That year he also earned the important designation BC-HIS (Board Certified Hearing Instrument Specialist). This achievement represented his desire to excel beyond the normal requirements for operating a hearing instrument practice. The credential is earned by completing and passing a highly specialized National Competency Exam which is based on practical knowledge of hearing aid dispensing and decision-making capability. The designation requires recertification every three years with proof of qualifying continuing education.

The following year, Wesley earned the coveted credential ACA (Audioprosthologist) from the American Conference of Audioprosthology. The ACA program is an upper division undergraduate course specifically designed for hearing instrument dispensers with emphasis on Speech Pathology and Audiology. It is the highest designation a hearing aid dispenser can obtain. It indicates his advanced qualification to assess the type and magnitude of hearing impairment; analyze and select hearing aids with appropriate electroacoustic properties and manage the professional, technical and business aspects of the hearing aid field.

Over the years, Wesley expanded his practice to encompass all of Southeastern New Mexico including Roswell, Hobbs, Carlsbad, Artesia, Portales and Clovis. He has trained several other hearing instrument specialists in those areas to carry on his commitment to obtaining the latest knowledge and providing exceptional service. They work closely with Family Practice Physicians and Ear Nose and Throat Specialists as well as Audiologists to ensure the best care possible for their patients. Each community served by Wesley and his staff recognize them as trusted members of the hearing health community.

Wesley maintains a license to fit and dispense hearing instruments in the states of Texas and New Mexico. He has always believed in the importance of giving back to the communities that have allowed him to become a successful practitioner. He continues to serve on various important civic committees offering his insight and judgment to important causes in West Texas and Southern New Mexico.

Kelli McDaniel-Miller Chief Operating Officer

Kelli McDaniel-Miller heard her calling to serve early in life. She began her career studying ... Read More

Profile Photo of Kelli - Chief Operating Officer

Kelli McDaniel-Miller heard her calling to serve early in life. She began her career studying to be a nurse but eventually moved into funeral service specializing in grief counseling. Her loving compassion was well suited to that line of work and is still obvious to all who meet her.

In 2006 she married Wesley (he is still amazed at this) and agreed to come on board and work at Miracle-Ear Hearing Centers.

Kelli's desire to help others continues at Miracle-Ear. She works daily to improve the professional hearing care and customer service the company provides to our patients. In addition to her management duties, Kelli has taken on the operational responsibilities working with vendors and suppliers. She also keeps the company financial records.

Kelli was blessed with four wonderful children who are now grown and enjoy careers in various fields. Each would tell you that the most important thing they learned from their mother is a strong duty to serve and love all mankind with whatever strengths God gave them.

If you ever want to see a beam of sunshine in a person's eyes, just ask Kelli about her granddaughter.


John G., Roswell, NM

My son saw a Miracle-Ear ad in the newspaper and suggested making an appointment. All the kids thought it would be a good idea. I did it for my family since my kids would struggle communicating with me. My concern was cost, but it is not a concern now because my kids and I are happy. Miracle-Ear made things 100% and I am now enjoying conversations with my kids, neighbors and others. I would encourage others to go to Miracle-Ear.

Marilyn S., Roswell, NM

I can hear better on the phone and conversations in group settings. My husband does not "nag" me about asking him to repeat himself when in casual conversation. I would recommend people consult with Leticia before making a choise of hearing aids. She willingly answers questions and helps after you make a purchase!

Panda M., Roswell, NM

Working in the public schools, it was getting harder and harder to understand the kids. You can only ask them to repeat so many times before they give up. I always felt so bad, especially if a student was upset to start with and his frustration compounded mine. Now, I can even hear whispers and help the kids when they need.

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Our Customer Stories

Learn why so many people trust Miracle-Ear to help them hear their best day.

Our Customer Stories

Mary's Story

" My joy has returned. Life is good ... "
Read Mary's Story

Our Customer Stories

Roy's Story

" I wanted to be able to hear her say 'I do.' ... "
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Our Customer Stories

Amber's Story

" He said 'Okay, we have a solution for that.' He was very reassuring... "
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Miracle-Ear Hearing Aid Center Roswell, NM
109 E 5th St
Roswell, NM 88201

Or call us at 575-268-0350