Troubleshoot Common Hearing Aid Problems

Hearing aids are very complex devices and, just like other pieces of technology, can sometimes experience technical issues. Take a look at some common hearing aid problems and some steps you can take to troubleshoot them.

 

My hearing aids aren’t producing any sound.

 
  • Make sure it’s turned on. This may seem obvious, but hey, it happens to all of us!
  • If your hearing aid has a manual volume control, make sure it isn’t turned all the way off.
  • Make sure the battery is placed in your hearing aid properly.
  • Try replacing the battery, or, if you have a rechargeable battery, charging it.
  • Make sure there’s no ear wax or other debris in the earpiece and clean if necessary.
  • Toggle between the programs or change settings to see if this makes a difference.
  • If none of this works, contact your hearing care professional for further assistance.

 

My hearing aids are producing sound, but it’s too soft or distorted.

 
  • Make sure the volume is turned up.
  • Make sure there’s no ear wax or other debris in the sound port and clean if necessary.
  • Try a different program or setting. You may have accidentally switched to a different one.
  • It’s possible that your hearing has changed and you need your hearing aids adjusted. Schedule an appointment with your hearing care professional.
  • If none of this works, make an appointment with your hearing care professional for further inspection.

 

My hearing aids are producing a whistling or buzzing noise.

 
  • The simplest solution is to remove your hearing aid and re-insert it. It may not have been placed in your ear properly.
  • Make sure there’s no ear wax or other debris and clean if necessary.
  • It’s possible that you accidentally turned on the loop or t-coil setting. If you have, turn this back to the normal microphone setting.
  • If none of this works, make an appointment with your hearing care professional for further inspection.

 

Most common hearing aid issues can be solved by checking the basic functions like the battery and settings or cleaning out ear wax and debris.  If these solutions don’t fix the problem, you can always schedule an appointment with your hearing care professional to have them further inspect your hearing aids.