Miracle-Ear Hearing Aid Center Ocoee, FL

9691 W Colonial Dr

Ocoee, FL 34761

Phone: (407) 730-5980

Phone: (407) 730-5980

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Wheelchair Accessible Wheelchair Accessible

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Miracle-Ear believes each customer should be able to realize the full potential of their passions, relationships and life, and we're proud to be with them every step of the way. What's most important to us is the relationships we're able to build with each customer. Take a look at how we do so.

Cassi Matthews, Hearing Instrument Specialist
Cassi Matthews, HAS Board Certified in Hearing Instrument Sciences

Cassi Matthews, HAS

Professional Experience

Cassi Matthews is Board Certified in Hearing Instrument Sciences, and she has been licensed as a Hearing Aid Specialist by the Florida Licensing Board within the Florida Department of Health. In addition, she has been through extensive training with Miracle-Ear and has received her Miracle-Ear Professional Certification. She has also been trained in Live Speech Mapping, Real Ear Measurement, deep canal impressions, and is proficient with all Audiometric equipment to service your needs.
Cassi was born and raised in central Illinois. She enjoys spending time with her family and pets.
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Our store specializations

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty* covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.

Foundation

The Miracle-Ear Foundation provides hearing health care to children and adults with limited income and no other resources for hearing aids. We're proud that our hearing center participates in this amazing program, providing free hearing aids to those in need and continuing to support them through their hearing journey.

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty* covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.

Foundation

The Miracle-Ear Foundation provides hearing health care to children and adults with limited income and no other resources for hearing aids. We're proud that our hearing center participates in this amazing program, providing free hearing aids to those in need and continuing to support them through their hearing journey.

Your peace of mind is our priority.

1 If you’re feeling unwell, please stay home. You can work with your care coordinator to reschedule your appointment or stop in at a better time.
2 Masks are optional. Wear a mask if this makes you feel comfortable and safe. We have some available as well, by request.
3 Hand sanitizer is available at every neighborhood location. Please ask your store team members to direct you toward the hand sanitizer.
Signs of Early Hearing Loss

If you're wondering whether you should come in for a hearing test, then you should learn more about the early warning signs of hearing loss.

Get the Facts About Hearing Aids

People have countless reasons for avoiding treatment when it comes to hearing loss. With our technology, the feedback, and squeaks that used to occur are now virtually eliminated, and our hearing aids are nearly invisible.

Discover the Miracle-Ear Advantage

Since Miracle-Ear is America's most recognized brand of hearing aids, you can rely on us as your hearing aid partner for life. Our Hearing Care Specialists will set you up with a free hearing test† before telling you more about our industry-leading technology. With hearing solutions like our GENIUS™ 4.0 Technology, you’ll improve your speech recognition and experience less annoying sounds and interfering noises, and to keep you up with today’s technology, you can stay wirelessly connected to your electronics and control your hearing aid with our mobile app.

The Miracle-Ear Experience in Ocoee, FL

Whether you want to learn more about our high-tech GENIUS™ 4.0 Technology or you're ready to go with a Receiver-In-The-Canal model, we're prepared to help you. Our hearing center offers comprehensive services, so we can assist you with everything from the initial assessment to the fittings and ongoing service. We work with people from Ocoee and the surrounding areas, so call Miracle-Ear today for your convenient appointment.

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Our current offers

Two For $995

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