A Welcome Message From Our Team

Here at Miracle-Ear, we're proud to help people reach their full hearing potential every day. It's our goal to make the process as easy and enjoyable as possible. We hope you will allow us to help you hear better days!

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Our Location

970 Branchview Drive Northeast
Concord, NC 28025

Miracle-Ear location map
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Our Office
Specializes In

  • Hearing Loss
  • Hearing Aids
  • Custom Fit
  • Tinnitus
  • Aftercare

How Can We Help?

What to Expect at Miracle-Ear

Miracle-Ear Hearing Aids in Concord, NC

When you need hearing aids in Concord, NC, make Miracle-Ear® your go-to hearing aid center for quality hearing products. If you're finding it difficult to understand words during face-to-face conversations, we invite you to come to our hearing aid center for a free hearing test.* Our hearing care specialists will be able to understand the nature and extent of any hearing loss that may have occurred.

Discover and Experience the Miracle-Ear Advantage

We're America’s most recognized brand of hearing aids because we've established a reputation for developing the most innovative products on the market and for providing exceptional service for more than 70 years. We encourage you to take our complimentary hearing test if you:

  • Often ask others to repeat themselves
  • Strain to hear portions of words during conversations
  • Struggle to hear women and children
  • Have difficulty hearing direct conversation in social environments

We offer a variety of hearing solutions designed with our customer's needs, personal preferences, and lifestyles in mind.

Introducing GENIUS™ Technology

Our new hearing aids with GENIUS™ Technology take hearing to an entirely new level. Cutting-edge innovations enable our hearing aids to simulate bilateral hearing, which permits the brain to process sounds naturally. This remarkable new technology provides rich, nuanced tones of sound, astonishingly clear voice recognition, and ambient noise protection. It will also allow you to make quick adjustments to your volume and cancel out noise. Our new GENIUSlink™ app** and our Bluetooth® connectivity will turn your smartphone into a remote control.

The Miracle-Ear Experience in Concord, NC

Our hearing aids come with up to three years of warranty†† against damage or loss along with a comprehensive aftercare package that includes ear exams, testing and maintenance of the hearing aid, and a free battery replacement. You can have your unit maintained at our local hearing aid center or at any one of our more than 1300 locations throughout the United States, so call or come visit Miracle-Ear today. We serve customers throughout the Greater Concord area.

Meet the Team

Sheila Hegler Hearing Instrument Specialist

I began my career as a Hearing Healthcare Professional in 2006. I feel that listening to my ... Read More

Profile Photo of Sheila - Hearing Instrument Specialist

I began my career as a Hearing Healthcare Professional in 2006. I feel that listening to my patients is my most important role. By really listening to their wants and needs I can provide something that can improve their quality of life. It is absolutely essential to focus on understanding each individual patient's problems within their day to day communication areas and finding the best solution for their unique situations.

I have been extremely fortunate to receive multiple honors. Although I take great pride in the awards I have received in my career nothing compares to the satisfaction and joy I receive when I am able to help someone. The most rewarding thing for me is when a patient shares stories with me and thanks me for making their quality of life better. I am committed to helping everyone who walks in my door to hear and understand the best they possibly can. I'm excited to be working for Miracle-Ear and serving this community in every way I can!

I strongly believe with proper counseling, patient motivation and family support, I can improve the quality of life for many patients with hearing loss. I also believe in counseling my patients about rehabilitation after acclimating to new hearing instruments. This is such a critical step in the success of the process that cannot be forgotten. Commitment and compassion to the patient's hearing needs are the cornerstones of what I do each and every day.

I come from generations of Carolinians. I was born and raised in North Carolina and my children live and raise their families here. I am a Mother, Grandmother and recently a new Great Grandmother. Both my husband and I have musical backgrounds and our musical skills have been passed along to other members of our family. I believe my love of music and the rich beautiful tones music produces add to my understanding of how much joy and pleasure can be derived from hearing all that life has to offer.

Kim Talley Patient Care Coordinator

My career as a Patient Care Coordinator with Miracle-Ear started in 2007. A few years ago I ... Read More

Profile Photo of Kim - Patient Care Coordinator

My career as a Patient Care Coordinator with Miracle-Ear started in 2007. A few years ago I became a National Certified Miracle-Ear Front Office Associate. I consider myself very fortunate to be able to work with our incredible patients. Being part of a team that helps hearing impaired people is a big reward to me. I've always believed in giving our patients the very best level of service possible. By providing that level of service I have earned numerous awards and recognition throughout my career. Our patients deserve great service, and I take a tremendous amount of pride in the level of care our patients receive in the Concord office.

When I'm not at work, I enjoy spending time with my husband and friends, and going on our beach trips. I love to go fishing and to read a good book. I live a full life, enjoying all the beauty and sounds that surround me.

Our Offers

Start hearing better days.

Our Customer Stories

Learn why so many people trust Miracle-Ear to help them hear their best day.

Our Customer Stories

Mary's Story

" My joy has returned. Life is good ... "
Read Mary's Story

Our Customer Stories

Roy's Story

" I wanted to be able to hear her say 'I do.' ... "
Read Roy's Story

Our Customer Stories

Amber's Story

" He said 'Okay, we have a solution for that.' He was very reassuring... "
Read Amber's Story

You are contacting

Miracle-Ear Hearing Aid Center Concord, NC
970 Branchview Drive Northeast
Concord, NC 28025

Or call us at 704-754-8389