Guy is the Board Certified Hearing Instrument Specialist at the Miracle-Ear® Hearing Center in Erlanger, Kentucky, and Lawrenceburg, Indiana. He began his career as a hearing healthcare professional in 1990, starting as an in-home hearing aid dispenser for the northern Kentucky region of Miracle-Ear®. Within two years he became licensed to dispense hearing aids in Kentucky, Ohio, and Indiana, along with attaining national board certification in hearing instrument sciences.

Guy is an active member of the International Hearing Society and a member in good standing with the Hearing Aid Association of Kentucky.

In his years working in the hearing industry, Guy was honored to work for and serve as the chairman of the Northern Kentucky Hearing Aid Bank, a philanthropic group that dispensed hearing aids to those who were less fortunate.

In his many years serving the hearing impaired community has been driven by this simple philosophy: "Treat everyone the way you would like to be treated."

Michelle is the Marketing Coordinator at the Miracle-Ear® Hearing Center in Erlanger, Kentucky and Lawrenceburg, IN. Michelle's compassionate heart and life journey have uniquely prepared her for this position. While her responsibilities are diverse, from accounting to tutoring clients to scheduling to cleaning, you can be sure that she will be smiling from her heart as she takes care of you. She has that special gift of "never meeting a stranger." People who meet her are struck by her compassion and genuine concern for the folks she is serving. Whether you call her on the phone or stop into the office, be prepared to be treated like royalty and make a new friend.

This is my 34th year in the hearing healthcare business. It's hard to believe that I've spent a third of a century and two-thirds of my life helping people hear better. I can't think of a more rewarding career.

I come from a hearing aid family. My father opened the very first Miracle-Ear business and was instrumental in developing the franchise system. I grew up in the business and when it was time to go off to college, audiology was the natural choice for a career. After graduate school, I worked with Dad in his business and watched him grow his company into a multiple-office practice. In 1992 the opportunity came available for me to start my own company, taking over a four-office Miracle-Ear business.

The little company that we started here in Cincinnati has now been in business for 24 years and has grown to 36 offices in three states. In these 24 years, we have helped over 50,000 people. That's a lot of happy ears!

And they are happy. Once again this year we have earned the coveted Better Business Bureau A+ Rating. That's 15 years in a row that we have earned the top spot with the BBB.

And while I'm bragging on our company, I'm proud to say that every one of our staff - front office staff as well as Hearing Aid Specialists - has successfully completed the stringent requirements of the new Miracle-Ear Certification program. We are the only company in our industry to offer this comprehensive certification. It gives our patients the assurance that we are uniquely qualified to serve them.

I am profoundly grateful for every one of our patients who has trusted us with their hearing over the years. I strive to earn that trust every day.

If you or someone you care about is experiencing difficulty hearing or understanding speech, come in and talk with us about it. We have a team of dedicated professionals who truly care about our patients.

It is our mission to improve our patients' lives by helping them to hear better. It's not about ears, it's about relationships reconnecting people with the people they care about. As my father says, "We bring light into lives that have been dimmed by hearing loss."