Eric Robirds is a Hearing Instrument Specialist at the Westland Ohio location. New to Miracle-Ear, he is very excited at the opportunity to help his patients increase their quality of life.

Mason Menell is a Hearing Instrument Specialist at the Lewis Center Ohio location. He started with Miracle-Ear in 2017. Mason is dedicated to improving the hearing situations of the community. His favorite part of working for Miracle-Ear is seeing the look on a patients face when they can hear again.

Debie is the Marketing Coordinator for the Miracle-Ear office in Lewis Center. She started with Miracle-Ear in 2016, and brings with her 44 plus years of experience in customer service jobs. Debie is Miracle-Ear Certified. Her favorite part of working at Miracle-Ear is meeting new patients and being able to help them. She loves working hands on with people. In her spare time, she is very involved at her church and church choir. Debie also cherishes spending time with her kids and grandkids and loves the outdoors.

This is my 34th year in the hearing healthcare business. It's hard to believe that I've spent a third of a century and two-thirds of my life helping people hear better. I can't think of a more rewarding career.

I come from a hearing aid family. My father opened the very first Miracle-Ear business and was instrumental in developing the franchise system. I grew up in the business and when it was time to go off to college, audiology was the natural choice for a career. After graduate school, I worked with Dad in his business and watched him grow his company into a multiple-office practice. In 1992 the opportunity came available for me to start my own company, taking over a four-office Miracle-Ear business.

The little company that we started here in Cincinnati has now been in business for 24 years and has grown to 36 offices in three states. In these 24 years, we have helped over 50,000 people. That's a lot of happy ears!

And they are happy. Once again this year we have earned the coveted Better Business Bureau A+ Rating. That's 15 years in a row that we have earned the top spot with the BBB.

And while I'm bragging on our company, I'm proud to say that every one of our staff - front office staff as well as Hearing Aid Specialists - has successfully completed the stringent requirements of the new Miracle-Ear Certification program. We are the only company in our industry to offer this comprehensive certification. It gives our patients the assurance that we are uniquely qualified to serve them.

I am profoundly grateful for every one of our patients who has trusted us with their hearing over the years. I strive to earn that trust every day.

If you or someone you care about is experiencing difficulty hearing or understanding speech, come in and talk with us about it. We have a team of dedicated professionals who truly care about our patients.

It is our mission to improve our patients' lives by helping them to hear better. It's not about ears, it's about relationships reconnecting people with the people they care about. As my father says, "We bring light into lives that have been dimmed by hearing loss."