Privacy Policy

This Privacy Policy outlines how Miracle-Ear, Inc. and the independently owned and operated Miracle-Ear® franchise locations (collectively “Miracle-Ear” or “we” or “our” or “us”), either directly or through a third party, may collect information from you via our website(s) and/or mobile application(s) and how we may use it. By accessing our website(s) and/or mobile application(s) or otherwise using our services, you consent to our information practices.

Security

Miracle- Ear takes reasonable steps to secure your information from accidental loss and unauthorized access, use, alteration and disclosure. Please be aware, however, that the Internet is an open system and we cannot guarantee that unauthorized third parties will not intercept or access your information, such as in transit over the internet to Miracle-Ear.

Why We Collect Information

We collect personal information from you to help improve our products and customer service, to communicate with you, to process your orders, or to inform you, either directly or through a third party, of special offers and discounts from us or our affiliated brands.

Personal Data

Miracle-Ear will not collect any personally identifiable information about you through our website(s) and/or mobile application(s) unless you have provided it to us voluntarily. We may use the personal data that you have provided us (such as e-mail addresses, telephone numbers, and postal addresses) to contact you in response to information requests you made, to provide you information about our products and services that may be of interest to you (until you tell us to stop), or for business operational processes to help us better understand the needs of the consumers who access our website(s) or mobile application(s), and to determine how we can improve our products and services. We may provide other third parties with aggregate, but not individual or personally identifiable information about visitors to our website(s).

Miracle-Ear will not sell, lease, or otherwise disclose your personally identifiable information to third parties to market their products and services to you. 

Exceptions to this policy: We may disclose user information in special cases when, in good faith, we believe that disclosing this information to law enforcement agencies and Internet service providers is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Miracle-Ear, Inc.'s rights or property, other Miracle-Ear website(s) and/or mobile application(s) users, or anyone else who could be harmed by such activities. If you do not want your personal data collected, please do not submit it to us.

Cookies

When you visit our website(s) a cookie or cookies are saved on your computer.  Cookies are small strings of text sent by our website(s) and/or mobile application(s) to your browser and then stored by your browser on your computer's hard drive.  A cookie cannot retrieve data from your hard drive, pass on computer viruses, or capture your email address. These cookies allow us to understand how you access and use our website(s), identify repeat visitors, and monitor the effectiveness of our marketing campaigns.

Miracle-Ear, Inc., or an independently owned and operated Miracle-Ear franchise, may have relationships with third party vendors who may use these cookies to determine whether your IP address is in their database as having opted in to receive promotional information from various merchants. If you opted in, you may receive materials about Miracle-Ear products, services, promotions or other information. 

If you are not already part of the third party vendor’s database, visiting our website(s) and/or mobile application(s) will not add you to the third party vendor’s database,  nor transfer any of your personal information to the third party vendor. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. Changing your settings to limit or prevent the use of cookies will affect the functionality of our website(s) and/or mobile application(s).

COPPA

In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1 - 312.12, we do not knowingly collect information from children under the age of 13, nor does our website(s) and/or mobile application(s) target children under the age of 13 years of age. By using our website(s), you represent that you are not less than 13 years of age.

Additional Information Collected Automatically

In some cases, we may automatically (i.e., not via registration) collect technical information when you connect to our website(s) and/or mobile application(s) that is not personally identifiable. Examples of this type of information include (but are not limited to) the type of Internet Browser you are using, the type of computer and/or mobile operating system you are using, and the domain name of the website(s) from which you linked to our website(s).

Links to Other Sites

The Miracle-Ear website(s) contains links to other websites and resources. We are not responsible for the privacy practices or the content of other websites.

Your Acceptance of These Terms

By using our website(s) and/or mobile application(s), you signify your agreement to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website(s) and/or mobile application(s). website(s)

Right of Revision

Miracle-Ear, Inc. reserves the right to change this Privacy Policy at any time without notice. Please check this page periodically for changes.  Your continued use of the Miracle-Ear website(s) and/or mobile application(s) following the posting of changes to these terms constitutes acceptance of those changes.