Miracle-Ear Hearing Aid Center in Grand Rapids, MI

5344 Plainfield NE

Grand Rapids, MI 49525

Phone: (616) 365-1979

Phone: (616) 365-1979

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A welcome message from our team

Miracle-Ear believes each customer should be able to realize the full potential of their passions, relationships and life, and we're proud to be with them every step of the way. What's most important to us is the relationships we're able to build with each customer. Take a look at how we do so.

Benjamin Norris, BC-HIS, ACA Owner

Benjamin Norris, BC-HIS, ACA

Professional History

I joined Miracle-Ear in 2007 and began my training as a Hearing Instrument Specialist. I quickly recognized a passion for my patients and a talent for leadership, so I began working toward business ownership, resulting in the acquisition of 4 locations in 2012. I've steadily grown my Miracle-Ear business to 21 locations across Michigan.

Accomplishments & Qualifications

• Accredited Audioprosthologist, International Hearing Society: 2013-present
• National Board-Certified Hearing Instrument Specialist: 2017-present
• Michigan Alliance of Hearing Healthcare Professionals, Board Member: 2016-present
• “Best Hearing Healthcare Professionals”, Hearing Review Magazine, 2012, 2013
• Miracle-Ear Presidents Award Winner: 2022
• President of the Miracle-Ear Franchise Advisory Counsel: 2022-Present
• Miracle-Ear Product Committee Member: 2020-Present

A Thought From Ben...

Loyal patients entrusting us with their hearing healthcare needs is THE GREATEST compliment! This is a result of striving to be the best and expecting excellence from myself and our staff every day.
Lauren Reynolds Hearing Instrument Specialist

Lauren Reynolds

Professional Experience & Recognition

I have a degree in Exercise Science from Grand Valley State University. I have worked in the health care field helping patient’s previously at a physical therapy office while in college and in 2016 switched to focusing on a different aspect of the body by switching gears to ears. I have worked with Miracle-Ear since 2016. In 2018 & 2022 I was recognized as "MVP".

Favorite Part of Working With Miracle-Ear

I love that I am able to help patients on a regular basis by not only ensuring they are hearing the best they can but also creating with relationships with a variety of different people across west Michigan.

Fun Facts About Me

I very much enjoy spending my spare time with my friends whether it is a weekend by the pool or just sitting around a campfire enjoying each other's company.
Mike Warren, HIS Hearing Instrument Specialist & District Manager

Mike Warren, HIS

Professional Experience & Recognition

I have been helping people hear better for almost 20 years. During my time fitting hearing aids I have had the privilege to work with almost every brand and style of hearing aid there is. Helping not only patients but professionals alike create a better and more beneficial way to work together and solve problems. In 2019, I was recognized as "MVP" and in 2023 I won the "President's Award".

Favorite Part of Working With Miracle-Ear

I enjoy working with patients and making their lives better. Miracle-Ear gives me the best tools to achieve that goal.

Fun Facts About Me

I am a very active individual. I participate in many sports and activities. I love taking the JEEP out for an adventure, camping under the stars or simply forging my own path in the world. Life is for living!
Nicole French Clinic Manager

Nicole French

Professional Experience

I have been working in the hearing care industry since the beginning of 2021 and joined the Miracle-Ear team in 2023. I have worked with most hearing instrument manufacturer brands.

Favorite Part of Working With Miracle-Ear

I love working with my patients and taking care of their hearing needs.

Fun Facts About Me

I have 3 kids who are very active in sports. When we have free time we like to travel and see new places.
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Our store specializations

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty* covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Hearing protection

At Miracle-Ear, we’re dedicated to helping you protect your hearing and the health of your ears. Our custom hearing protection solutions are tailored to specific activities and environments and custom made to the shape of your ears for maximum comfort. We offer custom hearing protection products for swimmers, hunters and music lovers.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty* covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Hearing protection

At Miracle-Ear, we’re dedicated to helping you protect your hearing and the health of your ears. Our custom hearing protection solutions are tailored to specific activities and environments and custom made to the shape of your ears for maximum comfort. We offer custom hearing protection products for swimmers, hunters and music lovers.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.

Your peace of mind is our priority.

1 If you’re feeling unwell, please stay home. You can work with your care coordinator to reschedule your appointment or stop in at a better time.
2 Masks are optional. Wear a mask if this makes you feel comfortable and safe. We have some available as well, by request.
3 Hand sanitizer is available at every neighborhood location. Please ask your store team members to direct you toward the hand sanitizer.
Take care of your hearing health.
Which hearing aid is for you?

Choosing a hearing aid can be hard. Qualified hearing professionals from Miracle-Ear can answer your questions and help put together a clear picture of your lifestyle. To speak with a licensed hearing expert, contact Miracle-Ear in Grand Rapids, MI.

Schedule your FREE hearing test today!

Getting your hearing checked is the first step to better hearing, and Miracle-Ear centers provide hearing tests at no cost. A hearing test is a completely painless process providing you with valuable hearing health information. Schedule yours today!

We Treat You Like Family

Ongoing Personal Care

From the moment you pick up the phone or book an appointment online you will get more than just a one-time service. Our goal is to treat you with respect, compassion and care every time you interact with us. You will never be just a number, you will be family, which is why we stress our ongoing aftercare & services. In order to keep you hearing with ease we will regularly check in to see how you are doing with your aids as well as:
Check the fit of your hearing aids
Inspect your ears for earwax accumulation
Completely clean your hearing aids
Test all of the components of your hearing aids for proper functioning
Replace batteries with fresh ones
Review your wearing schedule and listening experience

The Miracle-Ear Experience in Grand Rapids, MI

After an easy, painless free hearing test, our licensed hearing specialist will thoroughly review your results with you and your loved one. Many people don't realize the affects hearing has on your brain and your overall health so that is why we make sure to take our time and answer any questions you might have about your results. If we find that you have a hearing loss and if we can help you we will recommend a hearing aid solution that works for your loss, your lifestyle and your budget. If we find that you don't have a hearing loss then, great! We'll let you know that too! But since hearing can change over time we'll schedule you for another free exam in 1 year in order to help you stay on top of your health!

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2 Miracle-EarMINI Hearing Aids for $995

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