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Miracle-Ear Hearing Aid Center Portage, MI

6388 S. Westnedge

Portage, MI 49002

Phone: (269) 459-8874

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Phone: (269) 459-8874

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877-403-8834

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877-403-8834
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A welcome message from the Portage Miracle-Ear team

Everyone deserves to realize the full potential of their passions, relationships and life. Here at Miracle-Ear Hearing Aid Center Portage, MI, we'll be there for you every step of the way. What's most important to us is the relationship we're able to build with each customer along their hearing care journey. We're eager to help!
Benjamin Norris, BC-HIS, ACA Owner

Benjamin Norris, BC-HIS, ACA

Professional History

I joined Miracle-Ear in 2007 and began training as a Hearing Instrument Specialist. I quickly recognized a passion for patients and a talent for leadership, so I began working toward business ownership, resulting in the acquisition of 4 locations in 2012. I have steadily grown my Miracle-Ear business to 24 locations across Michigan.

Accomplishments & Qualifications

• Accredited Audioprosthologist, International Hearing Society, 2013-present
• National Board-Certified Hearing Instrument Specialist, 2017-present
• Michigan Alliance of Hearing Healthcare Professionals, Board Member, 2016-present
• Kenneth Dahlberg Award Winner for Exceptional Service to Franchise System, 2024
• Miracle-Ear Presidents Award Winner, 2022
• President of the Miracle-Ear Franchise Advisory Counsel, 2022-Present
• Miracle-Ear Product Committee Member, 2020-Present

A Thought From Ben...

Loyal patients entrusting us with their hearing healthcare needs is THE GREATEST compliment. This is a result of striving to be the best and expecting excellence from myself and our staff every day.
Justin Shaw, HIS, ACA Hearing Instrument Specialist & District Manager

Justin Shaw, HIS, ACA

Professional Experience & Recognition

I joined the Miracle-Ear team in 2011 as a Hearing Instrument Specialist. I am part of the International Hearing Society (IHS) and the American Conference of Audioprosthology (ACA). In 2017, I received the award for "MVP" and in 2021 I was recognized with an award honoring my "10 Years of Service"!

Favorite Part of Working With Miracle-Ear

Getting to help people connect and developing relationships with people.

Fun Facts About Me

I really enjoy the outdoors. From golfing to hunting, to even mowing my lawn! Enjoy spending time with my wife, Nicole, and 2 boys Nolan 6, and Andrew 8.
Alyssa Upson Clinic Manager

Alyssa Upson

Professional Exeperience

I have been with Miracle-Ear nearly 4 years in total. I started as a Front Office Assistant, then moved into a Training and Operations Manager, then into a Clinic Manager Role. My desire to learn has allowed me to continue to grow with the company and I have enjoyed each role! I have completed clinical training as well as currently work directly under our District Manager and Audioprosthologist, Justin Shaw, who has been training me on the job for over a year.

Favorite Part of Working With Miracle-Ear

My favorite part of working with Miracle-Ear is by far my interactions with our patients every day. It is always a goal of mine personally and professionally to leave someone better than they came!

Fun Facts About Me

I am abundantly blessed with a wonderful husband and two beautiful children! Most days you will find us serving our local community or simply having a relaxing night at home together. We love spending our time playing outside on four wheelers, swimming, walking in the woods with our golden doodle, Piper, and jumping on the trampoline!
Terry Akerley Hearing Instrument Specialist

Terry Akerley

Professional Experience

I have degrees from the University of Michigan and Sacred Heart (in Detroit).

Favorite Part of Working with Miracle-Ear

My favorite part of working with Miracle-Ear is the wonderful people I get to work with every day.

Fun Facts about Me

I love fly-fishing and enjoy vegetable gardening with my wife Amanda.
Google Map of location

Directions and parking

Arriving by car We're located on the corner of S. Westnedge & Mall Dr. Same plaza as Kumo Hibachi, Plato's Closet & Food Street.
Google Map of location

Book your appointment online.

Just select a date and time:
Give us a call to book your appointment:
(269) 459-8874

Our store specializations

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing protection

At Miracle-Ear, we’re dedicated to helping you protect your hearing and the health of your ears. Our custom hearing protection solutions are tailored to specific activities and environments and custom made to the shape of your ears for maximum comfort. We offer custom hearing protection products for swimmers, hunters and music lovers.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty² covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.
Hearing loss

Hearing loss
Tinnitus

Tinnitus
Hearing protection

Hearing protection
Hearing aid repairs

Hearing aid repairs
Aftercare

Aftercare
Custom-fit

Custom-fit

Hearing loss

Hearing loss can happen to anyone. Today, more than 48 million Americans have some degree of hearing loss. There are three types of hearing loss: sensorineural, conductive and mixed hearing loss. While many elements can contribute to hearing loss, age and exposure to loud noise are the two most common. Signs of hearing loss include turning the TV volume up, difficulty hearing on the phone or asking people to repeat themselves. Luckily, hearing aids are a great treatment option for many.

Tinnitus

Do you hear buzzing, humming or ringing in the ears? You’re not alone. Nearly 10 to 15 percent of American adults have tinnitus. While most people experience moments or brief periods of hearing ringing in the ears at some time in their lives, some people experience tinnitus more regularly. Tinnitus is not a condition itself, but rather a symptom of another condition. 90 percent of people with tinnitus also have noise-induced hearing loss. The good news? Hearing aids can help.

Hearing protection

At Miracle-Ear, we’re dedicated to helping you protect your hearing and the health of your ears. Our custom hearing protection solutions are tailored to specific activities and environments and custom made to the shape of your ears for maximum comfort. We offer custom hearing protection products for swimmers, hunters and music lovers.

Hearing aid repairs

Hearing aids are amazing devices—except when they’re not working properly. Just like other pieces of technology, they can sometimes experience technical issues. Luckily, our 3-year warranty² covers most hearing aid repairs. Repairs may be needed if troubleshooting your device hasn’t worked or your hearing aid has been physically damaged. The issue could be caused by one of a few things, including the internal tubing, microphone or case.

Hearing aid aftercare

At Miracle-Ear, we know that if we, together, take care of your hearing aid, it will take care of you. It's essential that your device functions properly and allows you to live life to the fullest. That's why we offer free lifetime service and hearing aid aftercare*. This includes clean and checks, adjustments, repairs and annual hearing tests.

*Miracle-Ear® lifetime aftercare not included with hearing aids purchased utilizing some insurance benefits.

Custom-fit

Our custom-fit hearing aids are molded to fit each person’s unique ear shape. Your hearing instrument specialist will take a mold of your ear while you're in the office. This is quick and painless! It will then get sent to the manufacturer, where your hearing aid will be created just for you. Custom-fit hearing aids are extremely comfortable, discreet and provide very natural sound quality.

Tips to get the most out of your hearing appointment at Miracle-Ear Hearing Aid Center Portage, MI

Temperature icon
1 Write down questions -- about symptoms, care options, etc. -- in advance.
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2 Come prepared with any hearing history insights you have, including previous hearing test results, exposure to loud noises, family history and more.
Hand sanitizer available
3 Invite a support person to participate in the appointment and voice test or to assist with transportation needs.
Personal hearing test in Miracle-Ear hearing aid center.

Why choose Miracle-Ear Hearing Aid Center Portage, MI?

By choosing us as your hearing care team in Portage, you choose to be cared for by qualified, experienced and trusted hearing care professionals from your community in MI, who can help improve the way you experience the world around you. We have hearing aid options to suit every lifestyle and budget, plus offer unparalleled lifetime service and aftercare*.

Schedule your appointment now
woman wearing a hearing aid
Our Miracle-Ear hearing aid experts at 6388 S. Westnedge in Portage

At the Miracle-Ear Hearing Care Center in Portage, your hearing care professional (HCP) will evaluate your hearing loss, present you with hearing aid options to suit your hearing needs, lifestyle and budget and then customize your chosen hearing devices to your specific hearing requirements. Our hearing care professionals are highly-trained specialists, possessing comprehensive expertise to precisely diagnose your hearing loss and deliver your best solution.

hearing care professional with customer
We're here for you.

Visit us anytime in Portage. Your hearing journey is a meaningful part of how you experience life. We're here to help you with hearing loss prevention and hearing protection as well as with managing your hearing loss. Ask us your hearing care questions and get a free hearing evaluation.

We Treat You Like Family

Ongoing Personal Care

From the moment you pick up the phone or book an appointment online you will get more than just a one-time service. Our goal is to treat you with respect, compassion and care every time you interact with us. You will never be just a number, you will be family, which is why we stress our ongoing aftercare services. As part of your purchase with us you’ll be enrolled in our Gold Aftercare Program which entitles you to:
Unlimited post fit & follow-up counseling
Unlimited Miracle-Vac hearing aid cleanings
Unlimited adjustments / programming
Unlimited computerized testing & analysis of your aids
Unlimited Real-Ear Measurement to ensure the right prescriptive fit
Annual hearing evaluation
Checkups / preventative maintenance
In-Office repairs

If you notice changes in your hearing or struggle to hear the world around you, it's time to take proactive measures to improve your hearing health. Prevent or address hearing loss from exposure to loud noise, health issues and normal aging with regular hearing check-ups. At our Miracle-Ear Hearing Aid Center Portage, MI, we offer personalized, high-quality hearing services, including a wide selection of hearing aids to support your favorite activities and budget including:

We walk you through the latest hearing technology across our state of the art hearing solutions:

  • Miracle-EarMINI™ ITE and RIC: Compact, nearly invisible with exceptional performance. Custom-fitted to discreetly sit within the ear canal.
  • Miracle-EarEASY™ RIC and BTE: Affordable hearing aid delivering high-quality performance.
  • Miracle-EarENERGY™ RIC, ITE, and BTE: Battery-free convenience with the comfort of hearing aids. 
  • Miracle-EarCONNECT™ RIC and BTE: State-of-the-art hearing aids enabling instant connectivity to your TV or phone.

We offer comprehensive hearing assessments and a lifetime care program. Stop by Miracle-Ear Hearing Aid Center Portage, MI today.

Imagine being able to adjust your hearing aid settings without taking them out or fumbling with the settings while they're in your ears. With our latest, most advanced hearing aid technology, enjoy the ease of changing your settings using your smartphone. Just download our app and feel empowered to make the adjustments you need. It's that simple. 

Whether you're in a noisy restaurant or listening to waves lapping the shore, you can switch your hearing aid settings while on the go. Meanwhile, Miracle-Ear technology analyzes the environment around you to match your hearing aid's response to your surroundings. Stop by our hearing aid center in Portage to discover the many advantages of our technology and how it can help you hear better than ever.

Our Miracle-Ear Hearing Center in Portage provides a wide range of offerings, including:

  • Free hearing evalutations
  • Hearing aids
  • Tailored hearing solutions
  • Hearing aid accessories
  • Products for hearing aid maintenance, cleaning, and repair
  • Hearing aid batteries and replacement parts
  • Off-the-shelf and custom-made ear protection
  • Post-sale guidance and fittings
  • Tinnitus management

Our Miracle-Ear Hearing Center in 6388 S. Westnedge, Portage provides an extensive repair and maintenance service, which includes:

  • Fine-tuning of hearing aids
  • Diagnostic assessments
  • Repair or replacement services
  • Quality assurance checks
  • Cleaning: At Miracle-Ear, we offer guidance on the most effective cleaning methods and provide products to streamline the process of cleaning your hearing device.

The Miracle-Ear Hearing Test is a professional test that takes into account all dimensions of hearing in six stages:

  • Level 1: Perception of soft and loud sounds
  • Level 2: Understanding in quiet places
  • Level 3: Understanding in noisy places
  • Level 4: Noise tolerance
  • Level 5: Directional hearing
  • Level 6: Focused Listening

This hearing test is highly accurate and provides very precise results, which are discussed with you immediately after the test is completed. 

The Miracle-Ear Experience in Portage

A Professional Experience in Portage, MI

After an easy, painless free hearing test, our licensed hearing specialist will thoroughly review your results with you & your loved one. Many people don't realize the affects hearing has on your brain & overall health so that's why we make sure to take our time & answer any questions you might have about your results. If we find that you have a hearing loss & if we can help you we'll recommend a hearing aid solution that works for your loss, your lifestyle & your budget. If we find that you don't have a hearing loss then, great! Since hearing can change over time we'll schedule you for another free exam in 1 year to help you stay on top of your health! We proudly serve Portage, Schoolcraft, Centreville, Kalamazoo & surrounding areas!

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Our current offers

Free Hearing Evaluation

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Free Hearing Aid Clean and Check

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Free Hearing Evaluation

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Ends December 31st 2025

Miracle-Ear Hearing Aid Center Portage, MI

6388 S. Westnedge - Portage, MI 49002

Phone: (269) 459-8874

Free Hearing Aid Clean and Check

Call or stop in!

Ends December 31st 2025

Miracle-Ear Hearing Aid Center Portage, MI

6388 S. Westnedge - Portage, MI 49002

Phone: (269) 459-8874

Book your appointment online.

Just select a date and time:
Give us a call to book your appointment:
(269) 459-8874